Dan Brown

DAN BROWN is founder and principal at EightShapes, LLC, a user experience consulting firm based in Washington, DC that has engaged with clients in telecommunications, media, education, health, high-tech, and other sectors. Dan has been practicing information architecture and user experience design since 1995.

Prior to founding EightShapes, Dan consulted with organizations ranging from the US Postal Service, the World Bank, and the Federal Communications Commission to USAirways, FirstUSA, and Fannie Mae. From 2002–2004, Dan was a Federal employee, leading the content management program for the Transportation Security Administration. His portfolio includes work on public-facing websites, intranets and extranets, and addresses most aspects of the user experience, from information architecture and content strategy to interaction and interface design.

Drawing on his expertise in communicating complex ideas and abstractions through high-quality visual documentation, Dan wrote a book on user experience deliverables—Communicating Design (New Riders, 2006). Amazon reviews call it “authoritative,” “practical, personal, comprehensive,” and “a cool nerdbook.”